Why is my bill not parsing correctly?
If your bill isn't parsing as expected, it usually means Sledge couldn't confidently extract key details like line items, totals, or vendor information. This can happen for a few common reasons. Below is how to quickly identify the issue and fix it.
Common Causes
Parsing issues typically happen when:
The document quality is low
Blurry scans, low resolution images, or poor lighting can make text hard to read.
The format is inconsistent
Unusual layouts, handwritten notes, or non-standard invoice formats can confuse extraction.
The file type isn't ideal
Images or PDFs that are flattened (no text layer) are harder to process than clean digital PDFs.
Missing or unclear data
If key fields like totals or vendor names aren't clearly labeled, they may not be detected.
How to fix it
Try these steps:
Upload a clearer version
- Use a high-quality PDF when possible
- Avoid screenshots or compressed images
Check the document layout
- Make sure totals, dates, and vendor info are clearly visible
- Avoid cropped or cut-off sections
Re-upload the file
Small changes in quality or format can improve results.
